Customer Service Call Example

Here is a great example of Fred Smyth on a call with a new customer looking to rent a dumpster in Connecticut. The video gives a good sense of not only the professionalism and care we take in communicating with our new (and existing customers), but also what type of information we are looking for to determine the specific size dumpster you may need. We dont want to oversell you a dumpster size you don’t need, but we also want to make sure you will get a size that meets the specific project you are working on.